Terms of service

Terms of Service

Welcome to the online store Char Post-Vintage Garments. Please read the terms of use carefully before placing an order.

1. General Provisions
This website is operated by the team of Char Post-Vintage Garments. Throughout the site, the terms "we", "our", and "us" refer to Char Post-Vintage Garments.

By using our website, you agree to the terms outlined below. If you do not agree with any of these terms, please refrain from using the site.

2. Products
We offer items created from vintage and deadstock clothing. Each piece is unique and may be available in only one copy. Product images on the website may slightly differ from the actual item due to screen settings.

3. Order Placement
Once your order is confirmed, you will receive an email with the details. We reserve the right to refuse any order, particularly in cases of suspected fraud or errors in the provided information.

4. Payment
Payment can be made online via the available payment systems on the website. If you wish to pay on delivery (cash on delivery), please contact us via Instagram.

5. Shipping
Within Ukraine: shipping is carried out by Nova Poshta.
International: shipping is available via Ukrposhta or Nova Poshta, depending on the destination country.
Shipping costs and delivery times depend on the chosen method and country.

6. Returns
You may return an item within 14 days of receipt, provided it has not been used and is returned in its original condition with all packaging elements.
Please contact us via Instagram to arrange a return.

7. Limitation of Liability
We are not responsible for delivery delays caused by postal services or for any damage caused during transit. We are also not responsible for incorrect contact or shipping address details provided by the customer.

8. Legal Information
This online store is operated by a sole proprietor registered in Ukraine.
Full business and contact details are available on the Contact Information page.